Important: Read This Before Creating a Ticket

Support and installation questions should be asked via the support channels, not filed as tickets. Also, you can check the official  documentation to get detailed technical instructions how to get started / flashing / available features / etc.

When to not create a ticket here

If you have found a genuine bug, then there's a good chance you're not the first person to notice it... Please take the time to search for an already existing ticket. A good tip is to look for the verbatim text of the error you're seeing, e.g.

If you found your bug, read the given descriptions and comments carefully. Maybe you are able to add useful hints.

The advantage of finding a pre-existing ticket is that there's often an existing workaround, or a patch waiting for feedback.

Note: robin related tickets moved to:  https://www.assembla.com/wiki/show/RobinMesh

Yes, I think I've found a new bug

Proceed to create the bug report having the following basic guidelines in mind:

• Choose a meaningful summary which enables others to recognize / find your bug, e.g. "[nodogsplash] not working properly after x hours of usage"
• Always add the used hardware / installed image(s) / version / network name in the bug report. E.g. "hw: om1p, image: atheros, version: ng-211, name: ng beta"
• Add a step by step instruction how to reproduce the bug, the current result and the expected result.
• As the bug reporter you will always receive an email if the status of the ticket changes. If you are interested in these status updates but you are not the original reporter you can add yourself to the CC list.